Precision User Management in PonyBuy Telegram Groups: How Cross-Border Resellers Can Leverage Spreadsheets for Tiered Operations
2025-06-13
For cross-border resellers managing Telegram communities, optimizing user engagement requires data-driven strategies. By using PonyBuy spreadsheets
1. Structured Data Collection: The Foundation
Column | Purpose | Data Example |
---|---|---|
Join Date | Cohort analysis & Recency score | 2024-03-15 |
Msg Frequency | Interaction tracking | 4/week |
LTV (USD) | Monetary value calculation | 1,250 |
Top Categories | Segmentation by interest | Electronics | Skincare |
Pro Tip: Automate data intake via Telegram bot commands like /log_order
2. RFM-Based User Tiers (CRM Fundamentals)
Champions (Top 5%)
- Purchased ≤30 days ago
- 6+ transactions
- $500+ total spend
Strategy:
At-Risk (Low Frequency)
- ≥90 day inactivity
- High past spend
Strategy:
RFM implementation guide: Spreadsheet Templates
3. Dynamic Applications Beyond Commerce
①
Preference-Based Content
- Create dedicated feed channels split by interest (cosmetics/tech/etc)
- Trigger @mentions when matching items restock
②
Timezone Optimization
- Sort users by geographical clusters
- Schedule bulk DM campaigns using JST/EST clusters
Ready to Transform Your Telegram Management?
Download our plug-and-play KrakenHydroⓇ spreadsheet system with full RFM automation at:
PonyBuy Spreadsheet Suite